Court Reporter Pride

Whenever I am in a deposition and look at all the participants seated around the table, many of whom have advanced degrees and expertise, I feel a deep sense of pride.  No one else in this room can do what I do!  This deposition does not go forward without me!  I can record every word spoken and quickly produce a transcript which the attorneys will carefully review and use to build their case.  They are relying on my skills to do what they cannot do, and, yes, that makes me proud.

There are other methods out there that aim to do the same thing we do, but no method is superior to the court reporter, verbatim voice-to-text specialists.  During the course of a deposition, split-second decisions are constantly being made on the fly — making briefs, distinguishing between homonyms, adding punctuation — and our amazing brains and nimble fingers work in conjunction to listen, process, and execute.  We can provide expedited delivery.  We can showcase our skills in realtime and provide usable rough drafts at the end of the day.  We can provide a secure realtime feed over the cloud directly to their laptops and iPads.  As the technology has become more advanced, attorneys have come to expect more from us, and it is our responsibility to deliver.

If we are to remain indispensable to the legal community, we must continue to embrace change, improve our skills, and stay abreast of the latest trends and developments in our profession by taking advantage of the seminars sponsored by our state and national associations.  We must also conduct ourselves in a professional manner at all times, treating all parties with equal regard and impartiality, basically adhering to NCRA’s Code of Professional Ethics.  In these ways we earn the respect of the attorneys we work with, the respect of our colleagues, and the respect of the general public.  We can hold our heads high because we know the value we offer to the judicial system and, by extension, the community at large.  THAT’S court reporter pride.

Tardiness – The High Cost of Being Late

This is such an important topic, especially in this busy age.  I’m sure you know of someone who is chronically late and how annoying that can be.  Being late for social engagements is one thing; being late for a client is a whole other story.  If you hold a job, it is your responsibility to be on time.  In the court reporting world, being on time actually means getting to your assignment early.

The following verse speaks to this perfectly:

If you are early, you are on time.
If you are on time, you are late.
If you are late, you are in trouble.

As a court reporter, it is best if you get to your assignment a half an hour earlier than the designated start time.  It is always wise to account for traffic and public transportation snafus, both of which are pretty much a certainty on any given day.  You do not want to keep everyone waiting for your arrival, and you do not want a call placed to your agency wondering where you are and what your ETA is.  Not a good start to any day!

If you arrive early, it will give you a chance to set up, check your connections, troubleshoot any problems, look over any pleadings, input dictionary entries, and even relax if just for a moment.  This is valuable time to collect your thoughts and prepare for what lies ahead.  Soon people will be arriving, and you will need to properly identify them, determine whom they are representing, and note them on your seating chart.  Once this is done, everyone involved can get down to the business at hand with no time wasted.

To be early is to be on time

Contrast this scenario with one where you arrive late to a deposition.  Everyone is seated around the table ready to go.  You’re doing your best to set up quickly, and you feel all eyes upon you.  As luck would have it, you’re having a problem with your equipment.  You call for technical support and get put on hold.  Now the attorneys are tapping their fingers and checking their watches.  You finally get your issue resolved, but you can’t go on the record yet.  You still have to ask for a caption and find out who everyone is.  More time goes by, and the attorney who hired you is seeing dollar bills fly out the window because he’s paying the expert $500 an hour for his time.  To complicate matters, imagine if the attorneys had only a certain amount of time to conduct their examinations per court order, had to catch a flight at a certain time, or were paying for the video conferencing at an off-hour rate of $400 an hour.  Yes, time is money.

As a reporter, you never want to be the reason for a late start.  Why?  If you cannot be counted on to arrive at your assignments early, it calls into question your professionalism in other areas, such as your organizational/ time management skills and your attention to detail:  in short, your competence.  It is inconsiderate and disrespectful to negatively impact the schedules of busy people who need to be productive at a high level.  It also reflects poorly on the agency which works very hard to promote a professional image with an emphasis on customer service and satisfaction.

Depositions can start, and often do, with the understanding that an attorney will be arriving late, but depositions cannot go forward without the court reporter.  The reporters who work for this office would rather arrive an hour early than be one minute late.  True professionals, they realize that tardiness is detrimental to their reputations and careers, so they do all they can to ensure that they arrive to their assignments early, not merely on time.


Training to become a court reporter is so grueling, it’s no surprise that feelings of despair can become overwhelming and the desire to quit can get stronger with each passing day.   If you find yourself in this predicament, you have to stop and reassess.  Make a deliberate effort to push the negative thoughts and feelings out of your mind and dig deep to find a renewed sense of purpose.  Many have come before you, feeling as you do right now, and have found a way to succeed.  You can do it too!  Remember:  This is a marathon, not a sprint.

I am reminded once again of the following quote by the basketball legend Michael Jordan“I’ve missed more than 9000 shots in my career.  I’ve lost almost 300 games.  26 times, I’ve been trusted to take the game winninMichael Jordan2g shot and missed.  I’ve failed over and over and over again in my life.  And that is why I succeed.”

I find these words so inspiring because he actually kept track of the shots he missed and the games he lost.  Who does that?  What he doesn’t mention in this quote is that he won six NBA championships, was named the NBA Finals MVP six times and its Most Valuable Player five times.  He also doesn’t mention the fact that he is a two-time Gold Medal Olympian and the recipient of the 2016 Presidential Medal of Freedom.  He has other accolades too numerous to mention, and, oh, he has a hugely successful sneaker line too.  Good thing he didn’t let failure define him.

So how did MJ succeed?   His next quote might give you a clue:  “The minute you get away from the fundamentals – whether it’s proper technique, work ethic or mental preparation – the bottom can fall out of your game, your schoolwork, your job, whatever you’re doing.”

This is so true.  If you are not progressing as you should, you need to critically assess the three items mentioned above and identify in particular your weaknesses so you can form a plan to eliminate them.  All three are integral to your moving ahead.

Regarding your technique, it always helps to return to the basics when you are stuck:  deliberate incremental practice, emphasis on error-free writing, and readback.  Maybe you need to lower your speed to gain your bearings again.  Is a review of your theory in order?  Are you tackling those tough phrases or just letting them pass by?  I firmly believe that spending two hours working on writing an error-free, difficult one-minute take is far more valuable than spending two hours working on a five-minute take and settling for mediocrity in doing so.

Regarding work ethic, are you committed to a daily practice regimen, a minimum of two hours outside of class, even more if possible?  This takes enormous self-discipline, especially on weekends and holidays.  Making excuses can be a slippery slope.   Don’t allow yourself to skip or shorten your practice sessions.  If anything, you should be doing all you can to increase your practice time.

Lastly, evaluate your mental preparation.  Are you practicing without interruptions or distractions?  Are your electronic devices turned off and put out of reach?  Are you in the zone when you practice, giving it everything you’ve got?  It takes time to develop the mental stamina needed to concentrate for the interminable five-minute testing takes.

Despite your setbacks, try to stay positive.  Keep at it.  Don’t look too far ahead; you’ll  get overwhelmed.  Just concentrate on gaining a couple words per minute a week, and eventually you will get there.  You will drop many words and fail many tests along the way, but one day you will “be like MJ” and find sweet victory.


I recently heard this phrase at a life celebration of a beloved teacher of young children.  She opened a nursery school years ago where it was her mission to provide her students with roots and wings, and I thought it was a wonderful expression of her life’s work.

The same philosophy applies to all of you pursuing a career in court reporting.  Think of your education as forming the foundation, or roots, for your future success.  All the courses you are taking are preparing you for what lies ahead.  They are the tools you will call upon every day when you are on the job writing and then editing your work.

Your primary responsibility as a reporter is to produce a timely verbatim transcript using your best judgment and experience.  This skill set is constantly evolving.  A good reporter will learn something new with every assignment.  A good reporter, ever present and mindful, will be enriched from each experience.  Over time, these experiences will become part of an ever expanding repertoire from which you can draw.  The young root system that began in school, if nurtured, will mature and grow stronger.   It will be the foundation upon which to build an enduring and rewarding career.

Once in the working world, good reporters have the potential to spread their wings and become great reporters.  It doesn’t happen overnight — it is a deliberate process years in the making — but if you are willing to step out of your comfort zone and trust the solid roots beneath you, the rewards in store are many.

Great reporters constantly try to “up” their game, outdo their personal bests.  They have a strong work ethic which means that they meet their deadlines without fail.  Because of the deference they hold for the process, every matter is treated with respect and held in confidence.  They accommodate every client request to the best of their ability, paying attention to the smallest of details.  They take on the most arduous of assignments, even volunteer for them.  In short, they are the accomplished peers we all respect and the sought-after professionals whom lawyers can trust.

So make the most of your time in school.  Take this opportunity to challenge yourself to the max.  Set high expectations for yourself.  Cultivate your root system!  The roots you are putting in place now will allow you to spread your wings and become the very best reporter you can be.


I thought you would enjoy this story that happened to an esteemed colleague of mine, Ralph Simpson, when he competed in his third Massachusetts Speed Contest.

As a bit of background, the Massachusetts speed contests were instituted for the first time in 1975 and ran through 1979.  Ed Varallo prepared all five contests and dictated all of them.  The requirement for entering was that you had to have your Certificate of Merit.  The three legs were Literary at 210 wpm, Legal Opinion at 220 wpm, and Q&A at 270 wpm.  Back in those days, contestants had to manually type their takes, and there was a time limit for typing each leg.

Ralph still vividly remembers the tension he felt in anticipation of the start of the contests.  “I had the feeling that words were being fired at me like a machine gun and any hesitation could be fatal.  It required all the concentration I could bring.  Each five-minute take seemed to go on forever, and you just had to hang on.”

Ralph won the contest in 1975 with an average overall score of 99.59 and won again in 1976 with an average overall score of 98.15.  Incidentally, in 1976 he was the only reporter who qualified on the Q&A; in other words, he was the only reporter to score with 95% accuracy or better on that leg.  Two trophies in two years!

In his third contest in 1977, Ralph came in first on the Literary leg with a 99.52 score.  He also came in first on the Legal Opinion leg with a 99.27 score.  Although he came in with a fantastic score of 99.33 on the Q&A leg, with an overall test score average of 99.37, he came in second overall.  The trophy went to Jonathan Young that year, another Boston great.

So what tripped Ralph up on the Q&A leg that year?   He transcribed “chute” when it should have been “shoot.”  He only made nine total errors on the Q&A leg, but he made this particular error six times, which cost him his third trophy.  In retrospect, he said that “chute” didn’t even jump out at him as being an error during his transcription.

Being the good sport that he is, Ralph still finds it “amusing” that this happened to him, and he has taken some ribbing for his blunder over the years.  Nevertheless, it doesn’t take away from his great accomplishments as a speed contest champion or as a reporter of over four decades.

Ralph went on to compete in the remaining two contests, in 1978 and 1979, and had an honorable third-place showing in each.  He remains a wealth of information and a sought-after resource when we need advice and wisdom, which is just about every day.  Ralph has been with this firm for 46 years!

Thank you, Ralph, for this walk down memory lane!

Do Yourself a Favor: Stay in School

Whether or not to stay in court reporting school can pose a serious dilemma.  Perhaps you are wrestling with this very decision.  I know that many students, feeling the pressure of mounting debt, are tempted to jump into the working world sooner than they really should.  If this is something you are considering, I would urge you, if at all possible, to stay in school and graduate from your program before you take on any assignments. The longer you stay in school and adhere to a disciplined practice regimen, the better your chances for success.  Continuing your studies will be money well spent in the end.

Starting out as a working reporter is very difficult.  There is a steep learning curve.  Getting down every word will tax your stamina and concentration.  There will be days when you will be expected to work without a break; when you will have witnesses who mumble all day; and when the testimony contains more acronyms than words.  As if all these things weren’t enough, there are other on-the-job duties that you will be responsible for.  It’s a lot of pressure for a young reporter.  To complicate things, some of the people you will encounter may not be pleasant, as the nature of litigation is confrontational and emotions can run high.  The bottom line is that the lawyers will be expecting a verbatim record, and it is your job to produce it.

If you leave school and go to work too early, you are putting the one professional thing you own at risk:  your reputation.  Your good name has value, and you must do all you can to protect it.  Every transcript you prepare reflects on you.  It would be a shame to have a tarnished reputation before you even get your career off the ground.

If you wait to finish your education, you will have more practice under your belt and more resources at your disposal to improve your skills.  It is much easier to push for speed when you are already in the studying mode.  If you are working, you will be busy editing your transcripts, and finding time to spend on speed-building will be more difficult.  It is counterproductive to report when you are struggling to keep up and dropping too much; and when your writing is messy and full of holes, not only will you run the risk of not being able to read back when called upon, but you will be spending an excessive amount of time editing.  Furthermore, and most importantly, always relying on audio rather than your skills to get the job done is a huge hindrance and not the way to advance your career.  This cannot be emphasized enough.

Producing a verbatim transcript is an important responsibility.  Real people, businesses, and concerns are affected.  Your transcript will be examined and dissected by attorneys on all sides, their clients, and possibly experts.  Do yourself a favor and don’t work until you have graduated and interned with a reputable professional.  Although some states do not require certification to work, the ideal scenario would be to have a certification under your belt before you report.  This will cement your professional position, boost your confidence, and make you more desirable to an employer.

The benefits of staying in school far outweigh the “benefits” of leaving early.  To quote Aristotle, “The roots of education are bitter, but the fruit is sweet.” 

Test Anxiety

We’ve all been there.  The nerves, the shaking, the sweaty palms.

Taking a skills speed test is unlike the usual testing experience.   When you take a written exam, you have the benefit of mulling over an answer and going back to the question at a later time.  If an essay is required, you can take a few minutes to formulate your thoughts so you can respond in an organized manner.  Although there is a time limit, you have flexibility in the way you can use that time.

When you as court reporting students are taking your skills tests, you have no such luxury.  You need to be spot on at that very moment.  You need to write every word, hit the right keys, and keep up the seemingly relentless pace.  You have only so much time to transcribe.  And as if that weren’t stressful enough, the pass rate is not 70%.  It’s 95%!  It’s no wonder that test anxiety is a major issue for so many in this field.

There’s a lot of advice out there on what to do to mitigate test anxiety; for instance, get plenty of rest the night before, eat a healthy breakfast, and engage in deep breathing exercises.  Some believe exercise helps to calm nerves; some believe in meditation.  Positive mental rehearsal is another technique used by many as a means to enhance positive results.  All these suggestions have merit, and they’re worth pursuing.

Unfortunately, there is no foolproof solution to calming those test jitters.  What works for one person may not work for another.  Each of us has to find our own way in this regard.  One thing is for sure:  Anxiety comes with the territory in this profession.  Even when you are out in the working world, there will be times when your anxiety is through the roof.  You must find a way to deal with and overcome what can sometimes be a crippling fear.

On the other hand, I personally find that a little anxiety can actually be a good thing.  It gets the adrenaline going and keeps you on your toes.  The trick is to find that balance where you have just enough anxiety to propel you forward but not so much that your feelings of panic and dread sabotage you before you even get started.

For those of you who are prone to having test anxiety, the best advice I can give is to be prepared.  This means putting in as much meaningful practice time as you can.  Write cleanly, expand your vocabulary, build your dictionary.  Read back everything, examine your errors, and correct them.  Hone your concentration skills so you can eliminate distraction.  Keep a positive attitude and get rid of negative thoughts.  If you are stuck at a certain speed, consider that a temporary situation and resolve to keep on trying.  Even though you may have failed at your last testing attempt doesn’t mean you won’t succeed in the long run.  If you are practicing in an efficient and deliberate manner, even though you may think you are not making progress, you are.  You’ve passed tests before.  You’ve already had success!  You just have to pass some more.

Test anxiety is a part of every student’s learning experience.  It’s normal.  It’s sad that for many of you the anxiety is heightened because you haven’t passed a test for months, because you have no other financial options, or because you can’t run away from your obligations at home.   But don’t give up!  The good news is that there are wonderful job opportunities waiting for you when you graduate and become certified; and once out in the working world, the anxiety you feel today will dissipate as you gain more experience.