This one little word became a matter of contention between the parties in a lawsuit, and our reporter was at the center of the dispute.
This reporter has 40 years’ experience and has earned several NCRA credentials, but this little word got by her. She did not hear the “if” in the witness’s answer. She produced a rough and subsequently produced a 200-page final transcript, both of which did not contain the “if.”
Counsel called and asked that she check her notes. He just noted the page and line number he was concerned about and did not suggest what he was looking for in particular.
Obviously the “if” was not in her notes; but after she checked the audio, she realized that indeed the “if” was missing in the answer. This changed the meaning of the answer. We notified opposing counsel of the error, and of course he disputed this newfound information.
After several phone calls and emails back and forth, the matter was thankfully resolved. Our reporter obviously made an error, since the “if” was clearly heard on the audio. There really was no dispute as to what the correct answer should have been. Corrected transcripts and electronic files had to be resent to all involved.
This reminds me of another very experienced and qualified reporter, an RDR, who was challenged because of the word “a” in her transcript. I forget the specifics of this example because it happened quite awhile ago.
The point of all this is that sometimes it’s the smallest of words that can cause the biggest problems. Think of all the words the reporter correctly took down that day, 200 pages worth. She missed just one, but it was a very consequential one. If it can happen to her, an RMR, CRR, it can happen to anyone.
As students, you are acutely aware of this. Each time you miss a word during testing, however small, it counts as an error. In a testing situation the word “if” carries the same weight as a multisyllabic word.
Of course we are only human and mistakes do happen. Unfortunately in our line of work, it’s our mistakes that jump off the page, not the thousands of words we write correctly. Unbelievably, on very rare occasions, 99.999 percent accuracy is sometimes not good enough.
To further emphasize just how critical the little words can be, please take a moment to read the article about a capital murder case that got rejected by the Supreme Court due to a discrepancy between the words “may” versus “must.”